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EM 13c: AWR trasnferAWR job failed with error "ORA-28759: Failure to open file" when TCPS configured on source database. (Doc ID 2711378.1)

Last updated on SEPTEMBER 29, 2021

Applies to:

Enterprise Manager for Oracle Database - Version 13.1.0.0.0 to 13.4.0.0.0 [Release 13.1 to 13c]
Information in this document applies to any platform.

Symptoms

Source Database monitoring from OEM using TCPS protocol and AWR repository monitoring from OEM using TCP protocol.

During the step transferAWR, connect to source database failed with below error


conn_url: (DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCPS)(HOST=<HOSTNAME>)(PORT=<PORT>)))(CONNECT_DATA=(SID=<DB_NAME>))), user: sys, role: sysdba
Connection failed: ORA-28759: failure to open file (DBD ERROR: OCIServerAttach) at <AGENT_HOME>/plugins/oracle.sysman.db.agent.plugin_13.4.1.0.0/scripts/db/transfer_awr.pl line 1295, line 11.

Cause

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In this Document
Symptoms
Cause
Solution


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