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13.4: OMS Installation Fails During Agent Configuration With Error: java.lang.Exception: The OMS is not set up for Enterprise Manager Security. (Doc ID 2714729.1)

Last updated on SEPTEMBER 27, 2020

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Installing the 13.4 OMS fails during the Agent Configuration with the error:

AGENT_HOME/cfgtoollogs/cfgfw/CfmLogger<Timestamp>.log

INFO: oracle.sysman.top.agent:Agent Home is : {0}
INFO: oracle.sysman.top.agent:Logs Location is : {0}
INFO: oracle.sysman.top.agent:Executing command: {0}
INFO: oracle.sysman.top.agent:
Setting system property CUSTOM_INVENTORY to {0}
SEVERE: oracle.sysman.top.agent:Agent configuration has failed
INFO: oracle.sysman.top.agent:AgentConfiguration:agent configuration finished with status = false
INFO: oracle.sysman.top.agent:AgentConfiguration:agent configuration finished with status = false
INFO: oracle.sysman.top.agent:The plug-in Agent Configuration Assistant has failed its perform method

 

<Agent_Base_Directory>/agent_inst/sysman/log/secure.log

[22-09-2020 13:24:48] USERINFO ::Agent is already stopped... Done.
[22-09-2020 13:24:48] USERINFO ::Securing agent... Started.
2020-09-22 13:24:48,381 [main] INFO agent.SecureAgentCmd main.320 - emdWalletSrcUrl: https://<OMS HOSTNAME>:<PORT>/em/wallets/emd
2020-09-22 13:24:48,386 [main] INFO agent.SecureAgentCmd secureAgent.413 - Querying HTTPS Upload Port of the OMS
2020-09-22 13:24:48,386 [main] INFO agent.SecureAgentCmd get.980 - Opening: https://<OMS HOSTNAME>:<PORT>/empbs/genwallet
2020-09-22 13:25:00,677 [main] INFO agent.SecureAgentCmd getResponseContent.1022 - Response Status Code: 200
2020-09-22 13:25:00,677 [main] INFO agent.SecureAgentCmd getResponseContent.1031 - RESPONSE_STATUS header: null
2020-09-22 13:25:00,678 [main] INFO agent.SecureAgentCmd getResponseContent.1032 - Response body: <head><title>OMS is unavailable</title></head><body><br><br><div align=center><b><font size=5>Enterprise Manager Cloud Control is not currently available. The EMGC_OMS server where Cloud Control runs, or some other component, might be down.</font></b><br><b><font size=5><a href="/em" target="_top">Retry</a></font></b></div></body>
2020-09-22 13:25:00,678 [main] INFO agent.SecureAgentCmd getResponseHeader.1008 - Response Status Code: 200
2020-09-22 13:25:00,678 [main] INFO agent.SecureAgentCmd queryOMSHostAndPort.966 - Non-numeric response obtained: <head><title>OMS is unavailable</title></head><body><br><br><div align=center><b><font size=5>Enterprise Manager Cloud Control is not currently available. The EMGC_OMS server where Cloud Control runs, or some other component, might be down.</font></b><br><b><font size=5><a href="/em" target="_top">Retry</a></font></b></div></body>
2020-09-22 13:25:00,678 [main] INFO agent.SecureAgentCmd queryOMSHostAndPort.969 - OMS Secure Port: -1
2020-09-22 13:25:00,678 [main] ERROR agent.SecureAgentCmd secureAgent.421 - The OMS is not set up for Enterprise Manager Security.
2020-09-22 13:25:00,679 [main] ERROR agent.SecureAgentCmd main.389 - Failed to secure the Agent:
java.lang.Exception: The OMS is not set up for Enterprise Manager Security.
at oracle.sysman.emctl.secure.agent.SecureAgentCmd.secureAgent(SecureAgentCmd.java:422)
at oracle.sysman.emctl.secure.agent.SecureAgentCmd.main(SecureAgentCmd.java:367)
[22-09-2020 13:25:00] USERINFO ::Securing agent... Failed.

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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