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EM 12c: OMS Restarts Due to Blocked Threads at java.util.TimeZone.getTimeZone (Doc ID 2716825.1)

Last updated on OCTOBER 10, 2020

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.3.0 to 12.1.0.5.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

12.1.0.3 OMS Restarts with the following error reported in emctl.msg file (../gc_inst/em/EMGC_OMS1/sysman/log/)

HealthMonitor Sep 23, 2020 2:41:39 AM OMS Heartbeat Recorder: error: Zero rows updated for this oms during heartbeat
Critical error err=3 detected in module OMS Heartbeat Recorder

$../gc_inst/user_projects/domains/GCDomain/servers/EMGC_OMS1/logs/EMGC_OMS1.out file reports following stuck and blocked threads repeatedly.

<[STUCK] ExecuteThread: '54' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "612" seconds working on the request "Workmanager: weblogic.kernel.Default, Version: 0, Scheduled=false, Started=true, Started time: 612430 ms
", which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:
java.util.TimeZone.getTimeZone(TimeZone.java:460)
oracle.sysman.emdrep.failover.OMSHeartbeatRecorder.getRepoUtc(OMSHeartbeatRecorder.java:802)


AND

"[ACTIVE] ExecuteThread: '18' for queue: 'weblogic.kernel.Default (self-tuning)'" daemon prio=10 tid=0x000000004b790000 nid=0x2ae waiting for monitor entry [0x00002abf61634000]
java.lang.Thread.State: BLOCKED (on object monitor)
at java.util.TimeZone.getTimeZone(TimeZone.java:460)
- waiting to lock (a java.lang.Class for java.util.TimeZone)
at oracle.sysman.emdrep.failover.OMSHeartbeatRecorder.getRepoUtc(OMSHeartbeatRecorder.java:802)
at oracle.sysman.core.pbs.gcloader.Receiver.doGet(Receiver.java:658)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)

Cause

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In this Document
Symptoms
Cause
Solution
References


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