My Oracle Support Banner

EM 13C4 : Agent Patching Fails With OUI-67073:UtilSession failed: null (Doc ID 2736297.1)

Last updated on DECEMBER 11, 2020

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 to 13.4.0.0.0 [Release 13c]
Information in this document applies to any platform.

Symptoms

Application of RU 7 patch :

31882409 - Oracle Enterprise Manager 13c Release 4 Platform Update 7 (13.4.0.7) for Oracle Management Agent

on agent , fails with the following error as per the logs :

FROM /<agent_home>/cfgtoollogs/opatchopatch<timestamp>.log

.....
[Dec 3, 2020 1:07:52 PM] [INFO] Ignoring file "/<patch_stage_loc>/31882409/README.txt" in the patch directory.
[Dec 3, 2020 1:07:52 PM] [SEVERE] OUI-67073:UtilSession failed: null
[Dec 3, 2020 1:07:52 PM] [INFO] Finishing UtilSession at Thu Dec 03 13:07:52 EST 2020
[Dec 3, 2020 1:07:52 PM] [INFO] Log file location: /<agent_home>/cfgtoollogs/opatch/opatch2020-12-03_13-07-50PM_1.log
[Dec 3, 2020 1:07:52 PM] [INFO] Stack Description: java.lang.RuntimeException: null
at oracle.glcm.opatch.common.impl.PatchFactoryImpl.isCompositePatch(PatchFactoryImpl.java:85)
at oracle.glcm.opatch.common.impl.PatchFactoryImpl.getType(PatchFactoryImpl.java:57)
at oracle.glcm.opatch.common.impl.PatchFactoryImpl.createPatch(PatchFactoryImpl.java:40)
at oracle.opatch.opatchutil.CommonAPIUtil.getCommonAPIPatch(CommonAPIUtil.java:80)
at oracle.opatch.opatchutil.OPatchUtilHelper.validatePatchSubType(OPatchUtilHelper.java:2031)
at oracle.opatch.opatchutil.OPatchUtilHelper.getPatchesToApply(OPatchUtilHelper.java:908)
at oracle.opatch.opatchutil.OPatchUtilHelper.getPatchesToApply(OPatchUtilHelper.java:1329)
at oracle.opatch.opatchutil.NApply.legacy_process(NApply.java:534)
at oracle.opatch.opatchutil.NApply.legacy_process(NApply.java:368)
at oracle.opatch.opatchutil.NApply.process(NApply.java:348)
at oracle.opatch.opatchutil.OUSession.napply(OUSession.java:1108)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at oracle.opatch.UtilSession.process(UtilSession.java:355)
at oracle.opatch.OPatchSession.process(OPatchSession.java:2650)
at oracle.opatch.OPatch.process(OPatch.java:779)
at oracle.opatch.OPatch.main(OPatch.java:829)
Caused by: java.lang.RuntimeException
... 19 more
Caused by: java.lang.NullPointerException
... 19 more

 OPatch version : 13.9.4.2.2

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.