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EM 13.4 - IB Switch Ssh Connection Timed Out During Exadata Discovery (Doc ID 2743617.1)

Last updated on SEPTEMBER 24, 2021

Applies to:

Enterprise Manager for Exadata - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 13.4.0.0.0 version, Plug-in Exadata Download and Deploy

ACTUAL BEHAVIOR
---------------
EM 13.4 - IB Switch ssh connection timed out during exadata discovery

Getting this errors during the discovery of an exadata in Enterprise Manager 13.4:

Infiniband Switch Credentials
xxxx00sw-iba01.random####.com:[ConnectTest;Could not validate IB Switch ssh connection. Status: Error: Timed out waiting 120 seconds executing command on target. Target: "ilom-ssh://xxxx00sw-iba01.random####.com" Metric Collection: "Real-Time Metric Request" Command: [show /SYS] Timeout: 120 seconds.]
xxxx00sw-ibb01.random####.com:[ConnectTest;Could not validate IB Switch ssh connection. Status: Error: Timed out waiting 120 seconds executing command on target. Target: "ilom-ssh://xxxx00sw-ibb01.random####.com" Metric Collection: "Real-Time Metric Request" Command: [show /SYS] Timeout: 120 seconds.]

Already double checked dns resolution (also the reverse),

restarted the ILOM of one IB Switch and completely restarted the second one (reset /SP).

Nothing worked: the error is always the same.

The EM 13.4 is fresh installed and successfully discovered another exadata.

Changes

 New setup/discover

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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