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EM 13c: After configuring EM with IDCS, emctl status oms Incorrectly Reports Webtier as Down (Doc ID 2744721.1)

Last updated on FEBRUARY 09, 2021

Applies to:

Enterprise Manager Base Platform - Version 13.4.1.0.0 and later
Information in this document applies to any platform.

Symptoms

After configuring EM 13c with IDCS, 'emctl status oms' command incorrectly reports webtier as down when it is actually up.

$OMS_HOME/bin/emctl status oms

Oracle Enterprise Manager Cloud Control 13c Release 4
Copyright (c) 1996, 2020 Oracle Corporation. All rights reserved.
WebTier is Down
Oracle Management Server is Up
JVMD Engine is Up
BI Publisher Server is Up

To determine if this is an incorrect status or webtier is really down, verify it by accessing EM Console URL. If it works, then the status is incorrect. If console access also fails, then the status command output is valid.

This document is applicable only if the command reports incorrectly after IDCS configuration.

Cause

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In this Document
Symptoms
Cause
Solution
References


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