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OEM13c: Fleet UPDATE_GI Fails In Initialization Step With Error "Validating the credential failed with read timeout" (Doc ID 2745173.1)

Last updated on JANUARY 19, 2021

Applies to:

Enterprise Manager for Oracle Database - Version 13.4.1.0.0 and later
Information in this document applies to any platform.

Symptoms

In Cloud Control Enterprise Manager using Fleet, When running the UPDATE_GI command in RAC cluster environment, the process fails in initializes software maintenance deployment procedure  step with the following error.

Command Snippet:

$ emcli db_software_maintenance -performOperation -name="Update GI" -purpose=UPDATE_GI -target_type=cluster -target_list="<TARGET_NAME>" -normal_credential="ORACLE:SYSMAN" -privilege_credential="ROOT:SYSMAN"

Job Steps Log for Job :

Initializes Software Maintenance Deployment Procedure - Software Provisioning
1:Evaluate expression:evaluateExpression
Starting pre processing routine...
Getting maintenance window ID...
Maintenance ID = 72FF8F6F731F5E8DE053BC3A410A13A0
Getting maintenance window purpose...
Maintenance purpose = UPDATE_GI
Getting input data maintenance window...
Getting input data maintenance window received.
Loading DP variables values using input data...
Validating the credential against HOST
Validating the credential failed with read timeout

Cause

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In this Document
Symptoms
Cause
Solution

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