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13.4: OMS Upgrade Fails During the Upgrade Prerequisite Check Step With Error: The OutOfBox command execution completed with the status 1. (Doc ID 2753705.1)

Last updated on FEBRUARY 18, 2021

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 to 13.4.0.0.0 [Release 13c]
Information in this document applies to any platform.

Symptoms

Upgrading the OMS to 13.4 fails during the "Upgrade Prerequisite Check" phase with the error:

OMS_HOME/cfgtoollogs/cfgfw/CfmLogger<timestamp>.log


INFO: oracle.sysman.top.oms:Cannot find Jar file #1 named '<DB_HOME>/JRE/lib'
INFO: oracle.sysman.top.oms:Cannot find Jar file #2 named '<DB_HOME>/jlib'
INFO: oracle.sysman.top.oms:Cannot find Jar file #3 named '<DB_HOME>/product/jlib'
INFO: oracle.sysman.top.oms:There are missing Java CLASSPATH elements, aborting!
INFO: oracle.sysman.top.oms:The OutOfBox command execution completed with the status 1.
INFO: oracle.sysman.top.oms:The plug-in Upgrade Prerequisite Check has failed its perform method

 

Cause

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In this Document
Symptoms
Cause
Solution


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