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EM 13c: OMS Is Not Sending Email Notifications for Alerts. Test Mail Works Fine. OMS log Reports ORA-25253: listen failed, queue SYSMAN.EM_NOTIFY_Q is not enabled for dequeue (Doc ID 2757784.1)

Last updated on MAY 04, 2023

Applies to:

Enterprise Manager Base Platform - Version 13.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

EM 13c OMS is not sending email notifications for newly generated alerts.

Test Mail works fine.

No issue with the Incident Rule Configuration.

$../gc_inst/em/EMGC_OMS1/sysman/log/emoms_pbs.trc file reports following errors:

2021-03-03 19:45:10,983 [NotificationMgrThread] ERROR notification.pbs logp.251 - Sql exceptions continued for 170 minutes. Error message repeated 2041 times (ORA-25253: listen failed, queue SYSMAN.EM_NOTIFY_Q is not enabled for dequeue
ORA-06512: at "SYS.DBMS_AQ", line 727
ORA-06512: at "SYS.DBMS_AQ", line 754
ORA-06512: at "SYSMAN.EM_NOTIF_PKG", line 823
ORA-06512: at line 1
). Check repository database alert log for issues.
java.sql.SQLException: ORA-25253: listen failed, queue SYSMAN.EM_NOTIFY_Q is not enabled for dequeue
ORA-06512: at "SYS.DBMS_AQ", line 727
ORA-06512: at "SYS.DBMS_AQ", line 754
ORA-06512: at "SYSMAN.EM_NOTIF_PKG", line 823

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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