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EM 13c: All the Database Targets Home Page in EM Console are Showing the Error: Regions that display real-time data will not be displayed. Exception while loading RAC Database Home Page (Doc ID 2761469.1)

Last updated on MARCH 24, 2021

Applies to:

Enterprise Manager for Oracle Database - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

This document is applicable only when all the database targets are showing the below error:

From EM 13c Console, following error is seen on every database target home page:

Regions that display real-time data will not be displayed. Exception while loading RAC Database Home Page: IO Error: The Network Adapter could not establish the connection The Connect Descriptor was (DESCRIPTION = (ADDRESS_LIST = (ADDRESS = (PROTOCOL = TCP)(HOST = <HostName>)(PORT = 1521))(ADDRESS = (PROTOCOL = TCP)(HOST = <HostName>)(PORT = 1521)))(CONNECT_DATA = (SERVICE_NAME = <ServiceName>)))

Test connection from Oracle Database > Target Setup > Monitoring Configuration also fails with the same error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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