EM 13c: We Have Been Receiving False OEM Alerts. (Doc ID 2766008.1)

Last updated on APRIL 17, 2024

Applies to:

Symptoms

Enterprise Manager (EM) 13.1.1.0.0 Cloud Control, Agent

False EM alerts as all the services are up and running:

Host=xxxxx
Target type=Cluster
Target name=xxxx
Categories=Availability
Message=ora.chad has 1 instances in INTERMEDIATE State
Severity=Warning
Event reported time=17-Feb-2021 3:57:51 AM EST
Line of Business=DATABASE
Operating System=Linux
Platform=x86_64
Event Type=Metric Alert
Event name=resource_status:crs_event_composite_status
Metric Group=Resource State
Metric=State Change
Metric value=PARTIALLY_INTERMEDIATE
Key Value=resource_ora.chad.type_ora.chad
Key Column 1=Key
Rule Name=IKO -- Rule Set 2.1,send email on metric thresholds
Rule Owner=SYSMAN
Update Details:
ora.chad has 1 instances in INTERMEDIATE State

ERROR
-----------------------
False OEM alerts

Logged errors:

<Agent_Base>/agent_inst/log/startup.info:

EMD_URL=https://<Agent_HOSTNAME>:3872/emd/main/
agentVersion=13.3.0.0.0
.....
os.arch=amd64
os.name=Linux
os.version=4.14.35-1902.301.1.el7uek.x86_64
=================

<PATH>/orainventory/lsinventory:

ORACLE_HOME=/oracle/agent/agent_13.3.0.0.0
28406747;
25237184;One-off
24470104;

OPatch succeeded.

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Changes

Cause

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