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13c: Installing/Upgrading Agent Fails While Applying Oneoff Patches with ERROR: Oneoff patch application failed (Doc ID 2769715.1)

Last updated on APRIL 18, 2021

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Installing/Upgrading the agent using Agent Upgrade console or Gold Image or Agent Push fail with the error:

Creating symlink <AGENT_BASE_DIR>/agent_13.4.0.0.0/oracle_common/jdk/bin <AGENT_BASE_DIR>/agent_13.4.0.0.0/jdk/bin
Executing command to check/apply patches if exist in agenthome.....
<AGENT_BASE_DIR>/agent_13.4.0.0.0/perl/bin/perl <AGENT_BASE_DIR>/agent_13.4.0.0.0/install/oneoffs/apply_NewOneoffs.pl <AGENT_BASE_DIR>/agent_13.4.0.0.0 true
<AGENT_BASE_DIR>/agent_13.4.0.0.0/perl/bin/perl: symbol lookup error: <DB_HOME>/perl/lib/5.14.1/x86_64-linux-thread-multi/auto/Cwd/Cwd.so: undefined symbol: Perl_xs_apiversion_bootcheck
Oneoff patch application failed

 

<AGENT_BASE_DIR>/agent_13.4.0.0.0/cfgtoollogs/agentDeploy/applypatchesonapplicablehome<timestamp>.log

<AGENT_BASE_DIR>/agent_13.4.0.0.0/perl/bin/perl: symbol lookup error: <DB_HOME>/perl/lib/5.14.1/x86_64-linux-thread-multi/auto/Cwd/Cwd.so: undefined symbol: Perl_xs_apiversion_bootcheck

 

Cause

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In this Document
Symptoms
Cause
Solution


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