EM 13c: Enterprise Manger 13c Cloud Control Agent Installation Start Fails with Error: More help is available by typing NET HELPMSG 3534
(Doc ID 2770711.1)
Last updated on MAY 04, 2021
Applies to:
Enterprise Manager Base Platform - Version 13.4.0.0.0 and laterMicrosoft Windows x64 (64-bit)
Symptoms
Enterprise Manager 3c Agent installation fails while starting with the following logged errors:
<Agent_ORACLE_HOME>/cfgtoollogs/agentDeploy_<time_stamp>.log
========================================
SEVERE: emctl start agent with start time out 600 has failed with status2
INFO: Executing the command:cmd /c set NEED_EXIT_CODE=1&&C:<agent_home>agent_inst\bin\emctl.bat start agent
INFO: Oracle Enterprise Manager Cloud Control 13c Release 4
INFO: Copyright (c) 1996, 2020 Oracle Corporation. All rights reserved.
INFO: The Oracleagent13c1Agent service is starting......................
INFO: The Oracleagent13c1Agent service could not be started.
INFO:
INFO: The service did not report an error.
INFO:
INFO: More help is available by typing NET HELPMSG 3534.
INFO:
INFO: Plugin homes:
INFO: Plugin homes:
SEVERE: STDERR:
INFO: Executing the command:cmd /c set NEED_EXIT_CODE=1&&C:<agent_home>agent_inst\bin\emctl.bat start agent
INFO: Oracle Enterprise Manager Cloud Control 13c Release 4
INFO: Copyright (c) 1996, 2020 Oracle Corporation. All rights reserved.
INFO: The Oracleagent13c1Agent service is starting......................
INFO: The Oracleagent13c1Agent service could not be started.
INFO:
INFO: The service did not report an error.
INFO:
INFO: More help is available by typing NET HELPMSG 3534.
INFO:
INFO: Plugin homes:
INFO: Plugin homes:
SEVERE: STDERR:
<Agent_Base>/agent_inst/sysman/log/gcagent.log
=========================
2021-04-20 10:09:13,776 [1:C8063DD1] WARN - Agent failed to Startup for HTTP Listener in step 0
oracle.sysman.gcagent.comm.agent.FatalException: unable to start the HTTP server: Failed to bind to ::/0:0:0:0:0:0:0:0:54001
at oracle.sysman.gcagent.comm.agent.http.HTTPListener.start(HTTPListener.java:1266)
at oracle.sysman.gcagent.comm.agent.http.HTTPListener.tmNotifier(HTTPListener.java:395)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.invokeNotifier(TMComponentSvc.java:1052)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.invokeInitializationStep(TMComponentSvc.java:1137)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.doInitializationStep(TMComponentSvc.java:970)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.notifierDriver(TMComponentSvc.java:860)
at oracle.sysman.gcagent.tmmain.TMMain.startup(TMMain.java:274)
at oracle.sysman.gcagent.tmmain.TMMain.agentMain(TMMain.java:606)
at oracle.sysman.gcagent.tmmain.TMMain.main(TMMain.java:595)
2021-04-20 10:09:13,781 [1:C8063DD1] INFO - Error while starting up (will do a shutdown)
java.lang.RuntimeException
at oracle.sysman.gcagent.common.GeneralUtils.throwUncheckedException(GeneralUtils.java:277)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.invokeInitializationStep(TMComponentSvc.java:1188)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.doInitializationStep(TMComponentSvc.java:970)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.notifierDriver(TMComponentSvc.java:860)
at oracle.sysman.gcagent.tmmain.TMMain.startup(TMMain.java:274)
at oracle.sysman.gcagent.tmmain.TMMain.agentMain(TMMain.java:606)
at oracle.sysman.gcagent.tmmain.TMMain.main(TMMain.java:595)
Caused by: oracle.sysman.gcagent.comm.agent.FatalException: unable to start the HTTP server: Failed to bind to ::/0:0:0:0:0:0:0:0:54001
oracle.sysman.gcagent.comm.agent.FatalException: unable to start the HTTP server: Failed to bind to ::/0:0:0:0:0:0:0:0:54001
at oracle.sysman.gcagent.comm.agent.http.HTTPListener.start(HTTPListener.java:1266)
at oracle.sysman.gcagent.comm.agent.http.HTTPListener.tmNotifier(HTTPListener.java:395)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.invokeNotifier(TMComponentSvc.java:1052)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.invokeInitializationStep(TMComponentSvc.java:1137)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.doInitializationStep(TMComponentSvc.java:970)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.notifierDriver(TMComponentSvc.java:860)
at oracle.sysman.gcagent.tmmain.TMMain.startup(TMMain.java:274)
at oracle.sysman.gcagent.tmmain.TMMain.agentMain(TMMain.java:606)
at oracle.sysman.gcagent.tmmain.TMMain.main(TMMain.java:595)
2021-04-20 10:09:13,781 [1:C8063DD1] INFO - Error while starting up (will do a shutdown)
java.lang.RuntimeException
at oracle.sysman.gcagent.common.GeneralUtils.throwUncheckedException(GeneralUtils.java:277)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.invokeInitializationStep(TMComponentSvc.java:1188)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.doInitializationStep(TMComponentSvc.java:970)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.notifierDriver(TMComponentSvc.java:860)
at oracle.sysman.gcagent.tmmain.TMMain.startup(TMMain.java:274)
at oracle.sysman.gcagent.tmmain.TMMain.agentMain(TMMain.java:606)
at oracle.sysman.gcagent.tmmain.TMMain.main(TMMain.java:595)
Caused by: oracle.sysman.gcagent.comm.agent.FatalException: unable to start the HTTP server: Failed to bind to ::/0:0:0:0:0:0:0:0:54001
Changes
Cause
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