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EM 13c:OMS Install In Silent Method Is Failing With Error:"Unable to copy the logs to the permanent location: The permanent log directory is unknown (null)" (Doc ID 2775329.1)

Last updated on MAY 11, 2021

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms


OMS install in silent method is failing with the below error

home> ./em13500_linux64.bin -silent -debug -responseFile <path>/new_install.rsp -J-Djava.io.tmpdir=/<path>/tmp

build @(#)Self Extracting Installer Mon May 4 13:26:36 PDT 2020(@(#)12.8.4.0 114707)
Setting umask: 027
Archive <path>oem_install/em13500_linux64.bin
Validating the temporary directory <path>tmp
Bytes available in <path>tmp: 90464702464 (4096, 22086109)
Using <path>tmp/sfx_yeEVip as the extract directory
Extracting sfx.ini into <path>tmp/sfx_yeEVip
Change directory to <path>tmp
Total uncompressed size: 12884901888
Validating the temporary directory <path>tmp
Bytes available in <path>tmp: 90464677888 (4096, 22086103)
Starting to extract
Total disks: 5 (5)
Finished extracting the installer
Change directory to <path>tmp/sfx_yeEVip

Launch command: <path>tmp/sfx_yeEVip/oracle.jdk/jdk/bin/java "-Djava.io.tmpdir=<path>tmp" "-Dsfx.installer.launcher.home=<path>tmp" "-Dsfx.extract.path=<path>tmp/sfx_yeEVip" "-Dsfx.exe=<path>oem_install/em13500_linux64.bin" -d64 -jar install/modules/ora-launcher.jar "-silent" "-debug" "-responseFile" "<path>oem_install/new_install.rsp"
Launcher log file is <path>tmp/OraInstall<time_stamp>PM/launcher<time_stamp>.log.
Extracting the installer . . . . . . . . . . Done
Checking swap space: must be greater than 512 MB. Actual 4095 MB Passed
Checking if this platform requires a 64-bit JVM. Actual 64 Passed (64-bit not required)
Preparing to launch the Oracle Universal Installer from <path>tmp/OraInstall<time_stamp>PM

Command line arguments:
Arg:0:<path>tmp/sfx_yeEVip/oracle.jdk/jdk/bin/java
Arg:1:-cp
Arg:2:<path>tmp/OraInstall<time_stamp>PM/oui/em/emagentSDK.jar
:<path>tmp/OraInstall<time_stamp>PM/oui/em/emCfg.jar
:<path>tmp/OraInstall<time_stamp>PM/oui/em/emInstaller.jar
:<path>tmp/OraInstall<time_stamp>PM/oui/em/osdt_core.jar
:<path>tmp/OraInstall<time_stamp>PM/oui/em/osdt_cert.jar
:<path>tmp/OraInstall<time_stamp>PM/oui/em/oraclepki.jar
:<path>tmp/OraInstall<time_stamp>PM/oui/em/orapki.jar

ScratchPathValue :<path>/tmp/OraInstall<time_stamp>PM
Unable to copy the logs to the permanent location: The permanent log directory is unknown (null).

The log(s) can be found here: <path>/tmp/<time_stapm>PM.
system() result: 0
launch() result: 0
Cleaning up
Omitting deletion of extract directory <path>/tmp/sfx_yeEVip in debug mode

 

Cause

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In this Document
Symptoms
Cause
Solution


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