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EM 13.5 Agent Installation Failed On Oracle Solaris SPARC (64-bit) With ERROR: Installer execution failed (1). (Doc ID 2776163.1)

Last updated on MAY 13, 2021

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 13.5.0.0.0 version,
Deploying agent from Console Failed with Exit Code 1

Execution of command cd <AGENT_BASE>/ADATMP_2021-05-06_12-33-42-PM;/<AGENT_BASE>/ADATMP_2021-05-06_12-33-42-PM/agentDeploy.sh -ignorePrereqs ORACLE_HOSTNAME=<AGENT HOSTNAME> AGENT_BASE_DIR=/<AGENT_BASE> OMS_HOST=<OMS_HOST> EM_UPLOAD_PORT=<UPLOAD_PORT> AGENT_INSTANCE_HOME=/<AGENT_BASE>/agent_inst b_doDiscovery=false START_AGENT=false b_forceInstCheck=true -force -invPtrLoc /<INV_LOC>/oraInst.loc AGENT_PORT=3872 on host <AGENT HOST> Failed

Silent Installation failed with below errors.

<LOCATION OF AGENT SOFTWARE>/agentDeploy.sh -ignorePrereqs AGENT_BASE_DIR=/<AGENT_BASE> ORACLE_HOSTNAME=<AGENT HOSTNAME> AGENT_INSTANCE_HOME=/<AGENT_BASE>/agent_inst OMS_HOST=<OMS HOSTNAME> EM_UPLOAD_PORT=<UPLOAD PORT> AGENT_PORT=3872 AGENT_REGISTRATION_PASSWORD=<REGISTRATION_PASSWORD>

# /var/tmp/OraInstall2021-05-10_02-15-15PM/hs_err_pid11399.log

The log(s) can be found here: /var/tmp/OraInstall2021-05-10_02-15-15PM.

ERROR: Installer execution failed (1).

Agent installation failed.

Copying Install logs to /<AGENT_BASE>/agent_13.5.0.0.0/cfgtoollogs/agentDeploy .....

cat: cannot open /<AGENT_BASE>/agent_13.5.0.0.0/oraInst.loc: No such file or directory

/logs: No such file or directory

Check logs at /AGENT_BASE/agent_13.5.0.0.0/cfgtoollogs/agentDeploy .....

 hs_err_pid11399.log has below errors.

 

#
# There is insufficient memory for the Java Runtime Environment to continue.
# Native memory allocation (mmap) failed to map 771227648 bytes for committing reserved memory.
# Possible reasons:
#   The system is out of physical RAM or swap space
#   The process is running with CompressedOops enabled, and the Java Heap may be blocking the growth of the native heap
# Possible solutions:
#   Reduce memory load on the system
#   Increase physical memory or swap space
#   Check if swap backing store is full
#   Decrease Java heap size (-Xmx/-Xms)
#   Decrease number of Java threads
#   Decrease Java thread stack sizes (-Xss)
#   Set larger code cache with -XX:ReservedCodeCacheSize=
#   JVM is running with Zero Based Compressed Oops mode in which the Java heap is
#     placed in the first 32GB address space. The Java Heap base address is the
#     maximum limit for the native heap growth. Please use -XX:HeapBaseMinAddress
#     to set the Java Heap base and to place the Java Heap above 32GB virtual address.
# This output file may be truncated or incomplete.
#
#  Out of Memory Error (os_solaris.cpp:2563), pid=21196, tid=0x000000000000000d
#
# JRE version: Java(TM) SE Runtime Environment (8.0_261-b12) (build 1.8.0_261-b12)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.261-b12 mixed mode solaris-sparc compressed oops)
# Core dump written. Default location: /var/tmp/OraInstall2021-05-12_10-48-10AM/core or core.21196
#

---------------  T H R E A D  ---------------

Current thread (0x00000001002cd800):  VMThread [stack: 0xffffffff5ab00000,0xffffffff5ac00000] [id=13]

Stack: [0xffffffff5ab00000,0xffffffff5ac00000],  sp=0xffffffff5abfe5b0,  free space=1017k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V  [libjvm.so+0xccb12c]  void VMError::report_and_die()+0x744
V  [libjvm.so+0x4e0de4]  void report_vm_out_of_memory(const char*,int,unsigned long,VMErrorType,const char*)+0x64
V  [libjvm.so+0xa9ff28]  bool os::pd_commit_memory(char*,unsigned long,unsigned long,bool)+0x110
V  [libjvm.so+0xa94574]  bool os::commit_memory(char*,unsigned long,unsigned long,bool)+0x2c
V  [libjvm.so+0xb2c038]  bool PSVirtualSpace::expand_by(unsigned long)+0x50
V  [libjvm.so+0xb2d668]  bool PSYoungGen::resize_generation(unsigned long,unsigned long)+0x74
V  [libjvm.so+0xb2d5d0]  void PSYoungGen::resize(unsigned long,unsigned long)+0x1c
V  [libjvm.so+0xb27c00]  bool PSScavenge::invoke_no_policy()+0x12c0
V  [libjvm.so+0xb2675c]  bool PSScavenge::invoke()+0x4c
V  [libjvm.so+0xac77c8]  HeapWord*ParallelScavengeHeap::failed_mem_allocate(unsigned long)+0x78
V  [libjvm.so+0xccdb38]  void VM_ParallelGCFailedAllocation::doit()+0xa0
V  [libjvm.so+0xcd51cc]  void VM_Operation::evaluate()+0x54
V  [libjvm.so+0xcd31e4]  void VMThread::evaluate_operation(VM_Operation*)+0x11c
V  [libjvm.so+0xcd3860]  void VMThread::loop()+0x430
V  [libjvm.so+0xcd2d94]  void VMThread::run()+0xa4
V  [libjvm.so+0xa9ac00]  java_start+0x380

VM_Operation (0xffffffff1e4feee0): ParallelGCFailedAllocation, mode: safepoint, requested by thread

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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