My Oracle Support Banner

EM 13c: Cloning a Management Agent in Silent Mode Fails With Error "Failed to restore the saved templates to the Oracle Home being cloned" (Doc ID 2778533.1)

Last updated on JANUARY 18, 2023

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager 13c during agent silent installation the following error occurred.

<temp_location>\clone<timestamp>.log

2021-05-13 11:24:31,633 SEVERE [14] com.oracle.cie.wizard.internal.engine.WizardControllerEngine - Wizard error cause
com.oracle.cie.wizard.tasks.TaskExecutionException: oracle.sysman.oii.oiif.oiifb.OiifbEndIterateException: Failed to restore the saved templates to the Oracle Home being cloned. Aborting the clone operation.
at oracle.sysman.nextgen.wizard.silent.tasks.SilentModeOperationTask.execute(SilentModeOperationTask.java:76)
at com.oracle.cie.wizard.internal.cont.SilentTaskContainer$TaskRunner.run(SilentTaskContainer.java:102)
at java.lang.Thread.run(Thread.java:748)
Caused by: oracle.sysman.nextgen.NextGenInstallerException: oracle.sysman.oii.oiif.oiifb.OiifbEndIterateException: Failed to restore the saved templates to the Oracle Home being cloned. Aborting the clone operation.
at oracle.sysman.nextgen.impl.NextGenInstallerImpl.execute(NextGenInstallerImpl.java:471)
at oracle.sysman.nextgen.impl.NextGenInstallerImpl.execute(NextGenInstallerImpl.java:428)
at oracle.sysman.nextgen.wizard.silent.tasks.NextGenOperationAPIClient.execute(NextGenOperationAPIClient.java:71)
at oracle.sysman.nextgen.wizard.silent.tasks.SilentModeOperationTask.execute(SilentModeOperationTask.java:66)
... 2 more
Caused by: oracle.sysman.oii.oiif.oiifb.OiifbEndIterateException: oracle.sysman.oii.oiif.oiifb.OiifbEndIterateException: Failed to restore the saved templates to the Oracle Home being cloned. Aborting the clone operation.
at oracle.sysman.oii.oiic.OiicCloneAPISession.doOperation(OiicCloneAPISession.java:311)
at oracle.sysman.nextgen.impl.NextGenInstallerImpl.execute(NextGenInstallerImpl.java:462)
... 5 more
Caused by: oracle.sysman.oii.oiif.oiifb.OiifbEndIterateException: Failed to restore the saved templates to the Oracle Home being cloned. Aborting the clone operation.
at oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE.doOperation(OiifwInstallPhaseWCCE.java:904)
at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:161)
at oracle.sysman.oii.oiif.oiifw.OiifwActionsPhaseWCDE.doOperation(OiifwActionsPhaseWCDE.java:675)
at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:161)
at oracle.sysman.oii.oiic.OiicPullSession.doOperation(OiicPullSession.java:1344)
at oracle.sysman.oii.oiic.OiicCloneAPISession.doCloneAction(OiicCloneAPISession.java:525)
at oracle.sysman.oii.oiic.OiicCloneAPISession.access$000(OiicCloneAPISession.java:70)
at oracle.sysman.oii.oiic.OiicCloneAPISession$OiicActionsThread.run(OiicCloneAPISession.java:591)

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.