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EM 13c: Frequent Incidents 'Timeout during collection: oracle.sysman.gcagent.task.TaskTimeoutException: task timeout: 600000 MILLISECONDS for rac_database:<DB Name>:service_performance'. (Doc ID 2789584.1)

Last updated on JULY 19, 2021

Applies to:

Enterprise Manager for Oracle Database - Version 13.3.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Frequent incidents are generating under incident manager 'Timeout during collection: oracle.sysman.gcagent.task.TaskTimeoutException: task timeout: 600000 MILLISECONDS for rac_database:<DB Name>:service_performance'.

$ <Agent_Base>/agent_inst/sysman/log/gcagent.log:

2021-06-22 06:38:19,596 [20337:F16E8476:GC.Executor.16990 (rac_database:<DB Name>:service_performance) (rac_database:<DB Name>:service_performance:service_performance)] INFO - Cancelled task rac_database:<DB Name>:service_performance:service_performance due to [oracle.sysman.gcagent.task.TaskTimeoutException: task timeout: 600000 MILLISECONDS for rac_database:<DB Name>:service_performance]
2021-06-22 06:38:19,597 [20337:DFBF1094:GC.Executor.16990 (rac_database:<DB Name>:service_performance)] WARN - IntervalSchedule: Skip schedule [rac_database:<DB Name>:service_performance] - skipping due to execution time exceeding interval
2021-06-22 06:39:00,116 [219:BE87CC23:GC.SysExecutor.7 (Ping OMS)] INFO - attempting another heartbeat
2021-06-22 06:40:00,160 [223:CDEB16E1:GC.SysExecutor.9 (Ping OMS)] INFO - attempting another heartbea

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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