EM 13c: EM Console Login With LDAP User Taking Long Time (Doc ID 2793124.1)

Last updated on JULY 28, 2021

Applies to:

Symptoms

OEM console login with LDAP users is loading for long time and some time LDAP users are not able to login.

In OMS Side log file found below entries related to LDAP threads :

From : EMGC_OMS.log

####<Jun 29, 2021 7:26:41 PM GMT> <Error> <WebLogicServer> <hostname> <EMGC_OMS3> <[ACTIVE] ExecuteThread: '29' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <0b08b0ea-0d07-4879-832b-f47afba2f42d-000a2e42> <1624994801447> <BEA-000337> <[STUCK] ExecuteThread: '16' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "1,103" seconds working on the request "Http Request Information: weblogic.servlet.internal.ServletRequestImpl@4002f9bc[POST /em/j_security_check]
", which is more than the configured time (StuckThreadMaxTime) of "1,000" seconds in "server-failure-trigger". Stack trace:
java.lang.Object.wait(Native Method)
java.lang.Object.wait(Object.java:503)
netscape.ldap.LDAPMessageQueue.waitForMessage(Unknown Source)
netscape.ldap.LDAPMessageQueue.waitFirstMessage(Unknown Source)
netscape.ldap.LDAPConnection.sendRequest(Unknown Source)
netscape.ldap.LDAPConnection.search(Unknown Source)
weblogic.security.providers.authentication.LDAPAtnDelegate.getDNForUser(LDAPAtnDelegate.java:3850)
weblogic.security.providers.authentication.LDAPAtnDelegate.getDNForUser(LDAPAtnDelegate.java:5168)
weblogic.security.providers.authentication.LDAPAtnDelegate.listMemberGroups(LDAPAtnDelegate.java:2278)
weblogic.security.providers.authentication.LDAPAtnDelegate.listUserMemberGroups(LDAPAtnDelegate.java:2171)
weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.getMemberGroups(LDAPAtnLoginModuleImpl.java:542)
weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.searchGroupLimited(LDAPAtnLoginModuleImpl.java:589)

<returnConnection conn:LDAPConnection {ldaps://ldaphost:port ldapVersion:3 bindDN:"CN=nnnn,OU=Service Accounts,OU=IDC,DC=idc,DC=oracle,DC=com"}>
####<Jun 30, 2021 2:10:53 PM GMT> <Debug> <SecurityAtn> <hostname> <EMGC_OMS1> <[ACTIVE] ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <90b54d24-e7e3-4a04-b69e-71780470667a-00000013> <1625062253423> <BEA-000000> <getConnection return conn:LDAPConnection {ldaps://ldaphost:port ldapVersion:3 bindDN:"CN=nnnn,OU=Service Accounts,OU=IDC,DC=idc,DC=oracle,DC=com"}>
####<Jun 30, 2021 2:10:53 PM GMT> <Debug> <SecurityAtn> <hostname> <EMGC_OMS1> <[ACTIVE] ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <90b54d24-e7e3-4a04-b69e-71780470667a-00000013> <1625062253423> <BEA-000000> <DN for user SYSMAN: _NOT_EXIST_>
####<Jun 30, 2021 2:10:53 PM GMT> <Debug> <SecurityAtn> <hostname> <EMGC_OMS1> <[ACTIVE] ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <90b54d24-e7e3-4a04-b69e-71780470667a-00000013> <1625062253423> <BEA-000000> <returnConnection conn:LDAPConnection {ldaps://ldaphost:port ldapVersion:3 bindDN:"CN=nnnn,OU=Service Accounts,OU=IDC,DC=idc,DC=oracle,DC=com"}>
####<Jun 30, 2021 2:10:53 PM GMT> <Debug> <SecurityAtn> <hostname> <EMGC_OMS1> <[ACTIVE] ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <90b54d24-e7e3-4a04-b69e-71780470667a-00000013> <1625062253423> <BEA-000000> <javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User SYSMAN denied
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.login(LDAPAtnLoginModuleImpl.java:235)
at com.bea.common.security.internal.service.LoginModuleWrapper$1.run(LoginModuleWrapper.java:110)
at java.security.AccessController.doPrivileged(Native Method)
at com.bea.common.security.internal.service.LoginModuleWrapper.login(LoginModuleWrapper.java:106)

Changes

Cause

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