My Oracle Support Banner

EM 13c: Enterprise Manager 13c Cloud Control OMS will not Start Due to Erro:r Unconvertible UTF-8 Character Beginning With 0x8b (Doc ID 2796708.1)

Last updated on MAY 14, 2022

Applies to:

Enterprise Manager Base Platform - Version 13.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 13.3 Cloud Control

The EM Oracle Management Service (OMS) will not start with this reported error: Unconvertible UTF-8 character beginning with 0x8b

From <EM_INSTANCE_BASE>/gc_inst/user_projects/domains/GCDomain/servers/EMGC_OMS1/logs/EMGC_OMS1.out:

<Aug 1, 2021 11:55:26 PM GMT> <Critical> <WebLogicServer> <BEA-000362> <Server failed. Reason: [Management:141266]Parsing failure in config.xml: weblogic.management.ManagementRuntimeException: weblogic.application.ModuleException: java.io.CharConversionException: Unconvertible UTF-8 character beginning with 0x8b.>
<Aug 1, 2021 11:55:26 PM GMT> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to FAILED.>


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.