My Oracle Support Banner

EM 13c: Enterprise Manager 13c Cloud Control OMS will not Start Due to Erro:r Unconvertible UTF-8 Character Beginning With 0x8b (Doc ID 2796708.1)

Last updated on MAY 14, 2022

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


Enterprise Manager (EM) 13.3 Cloud Control

The EM Oracle Management Service (OMS) will not start with this reported error: Unconvertible UTF-8 character beginning with 0x8b

From <EM_INSTANCE_BASE>/gc_inst/user_projects/domains/GCDomain/servers/EMGC_OMS1/logs/EMGC_OMS1.out:

<Aug 1, 2021 11:55:26 PM GMT> <Critical> <WebLogicServer> <BEA-000362> <Server failed. Reason: [Management:141266]Parsing failure in config.xml: weblogic.application.ModuleException: Unconvertible UTF-8 character beginning with 0x8b.>
<Aug 1, 2021 11:55:26 PM GMT> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to FAILED.>




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.