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EM 13c: Enterprise Manager 13c Cloud Control Emctl Start or Status Agent Fails with Message after AIX IBM Java Upgrade: Agent status could not be Determined. Check the agent process (Doc ID 2798149.1)

Last updated on JANUARY 28, 2022

Applies to:

Enterprise Manager for Oracle Database - Version 13.4.1.0.0 and later
Enterprise Manager Base Platform - Version 13.5.0.0.0 to 13.5.0.0.0 [Release 13c]
IBM AIX on POWER Systems (64-bit)

Symptoms

Enterprise Manager (EM) 13.4 Cloud Control Agent start or status commands fail after jdk upgrade on the IBM AIX platform:

$ <Agent_Inst>/bin/emctl start agent
Oracle Enterprise Manager Cloud Control 13c Release 4
Copyright (c) 1996, 2020 Oracle Corporation. All rights reserved.
Agent status could not be determined. Check the agent process

$ <Agent_Inst>/bin/emctl status agent
Oracle Enterprise Manager Cloud Control 13c Release 4
Copyright (c) 1996, 2020 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Status agent Failure:unable to connect to http server at https:/<Agent_Name>:<Agent_portno>/emd/lifecycle/main/. [handshake has no peer]

<agent_inst/sysman/log/emdctlj.log

2021-08-03 14:40:49,204 [1:C4804FD3] INFO - Command: status agent
2021-08-03 14:40:49,227 [1:C4804FD3] DEBUG - EmdCtlCommand: getAgentURL="https://<Agent_hostname>:<agentportno>/emd/main/"
2021-08-03 14:40:49,228 [1:C4804FD3] DEBUG - EmdCtlCommand: getAgentLifecycleURL="https://<Agent_hostname>:<agentportno>/emd/lifecycle/main/"
2021-08-03 14:40:49,316 [1:C4804FD3] DEBUG - HTTPClientTerminus.lifecycle::terminus oracle.sysman.gcagent.comm.oms.http.HTTPClientTerminus@d072a745 created, seed: 162801604930
2021-08-03 14:40:49,316 [1:C4804FD3] DEBUG - Establishing connection to agent at https://<Agent_hostname>:<agentportno>/emd/lifecycle/main/...
2021-08-03 14:40:49,332 [1:C4804FD3] DEBUG - setting user-interaction allowed to false
2021-08-03 14:40:49,386 [1:C4804FD3] DEBUG - client SSL session negotiated with null:-1, using prototocol NONE and ciphersuite SSL_NULL_WITH_NULL_NULL
2021-08-03 14:40:49,386 [1:C4804FD3] DEBUG - diable CN check : false. URL : https://<Agent_hostname>:<agentportno>/emd/lifecycle/main/
2021-08-03 14:40:49,389 [1:C4804FD3] INFO - unable to connect to http server at https://<Agent_hostname>:<agentportno>/emd/lifecycle/main/. [handshake has no peer]
oracle.sysman.emSDK.agent.comm.exception.VerifyConnectionException: unable to connect to http server at https://<Agent_hostname>:<agentportno>/emd/lifecycle/main/. [handshake has no peer]

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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