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13.4 EM Upgrade in Silent Mode fails with error "ERROR: ERROR:" (Doc ID 2799601.1)

Last updated on JULY 18, 2022

Applies to:

Enterprise Manager Base Platform - Version 13.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

EM OMS upgrade from 13.2/13.3 to 13.4 fails during silent mode with errors

./em13400_linux64.bin -silent PLUGIN_LOCATION=/OEM_HOME>/OMS_13_4_oracle_soft/plugins -responseFile /OEM_HOME>/OMS_13_4_oracle_soft/rspfile_manual/upgrade.rsp
Launcher log file is /tmp/OraInstal<timestamp>/launcher<timestamp>.log.
Extracting the installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Done

====Prereq Config Location main===
/tmp/OraInstal<timestamp>/stage/prereq
EMGCInstaller args -scratchPath
EMGCInstaller args /tmp/OraInstal<timestamp>
EMGCInstaller args -sourceType
EMGCInstaller args network
EMGCInstaller args -timestamp
EMGCInstaller args <timestamp>
EMGCInstaller args -paramFile
EMGCInstaller args /tmp/<PATH>Disk1/install/linux64/oraparam.ini
EMGCInstaller args -silent
EMGCInstaller args PLUGIN_LOCATION=/OEM_HOME>/OMS_13_4_oracle_soft/plugins
EMGCInstaller args -responseFile
EMGCInstaller args /OEM_HOME>/OMS_13_4_oracle_soft/rspfile_manual/upgrade.rsp
EMGCInstaller args -nocleanUpOnExit
DiskLoc inside SourceLoc/tmp
EMFileLoc:/tmp/OraInstall<timestamp>/oui/em/
ScratchPathValue :/tmp/OraInstal<timestamp>
ERROR: ERROR:

ERROR:

The log(s) can be found here: /tmp/OraInstall<timestamp>
ERROR: Installer execution failed (1).



Cause

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In this Document
Symptoms
Cause
Solution
References


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