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EM 13.4 : Agent Running on Veritas Cluster Crashing Once in Every 5 Minutes (Doc ID 2800043.1)

Last updated on AUGUST 25, 2021

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

EM 13.4 Agent installed on active/passive veritas cluster using VIP's.
Agent is crashing once ine every 5 minutes.

Observed below errors in <AGENT_INST>/sysman/log/emagent.nohup:

----- 2021-08-11 23:37:15,176::9237::EMAgent exited at 2021-08-11 23:37:15,176 with return value 0. ----- 

----- 2021-08-11 23:42:35,087::20423::EMAgent exited at 2021-08-11 23:42:35,087 with return value 0. -----

Observed below errors in <AGENT_INST>/sysman/log/emdctlj.log

2021-08-11 23:37:09,688 [1:D71352AF] INFO - Command: stop agent

2021-08-11 23:42:28,359 [1:D720889C] INFO - Command: stop agent

 Observed below errors from OS system messages logs:

Aug 11 23:37:05 <hostname> Had[9225]: VCS ERROR V-16-1-10252 Concurrency Violation:CurrentCount increased above 1 for group <group name>

Aug 11 23:42:24 <hostname> Had[9225]: VCS ERROR V-16-1-10252 Concurrency Violation:CurrentCount increased above 1 for group <group name>

 

These messages are appearing once in every 5 mins in OS logs and at the same time Agent is crashing.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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