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EM 13c: OMS Failed to Start with Error "Oracle Management Server is Down. PBS and Console both may not be up." (Doc ID 2803017.1)

Last updated on OCTOBER 08, 2024

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

EM 13.4 OMS failed to start with the following error:

$OMS_HOME/bin/emctl start oms

Oracle Enterprise Manager Cloud Control 13c Release 4
Copyright (c) 1996, 2020 Oracle Corporation. All rights reserved.
Starting Oracle Management Server...
WebTier Successfully Started
Oracle Management Server is Down. PBS and Console both may not be up.
JVMD Engine is Down
Starting BI Publisher Server ...
BI Publisher Server is not functioning because of the following reason:
Unexpected error occurred. Check error and log files.
Check the following log files:
EM log files: /oracle/product/gc_inst/em/EMGC_OMS1/sysman/log/emctl.log, emoms.trc, emoms_pbs.trc

$../gc_inst/user_projects/domains/GCDomain/servers/EMGC_OMS1/logs/EMGC_OMS1.out file reports following errors for "emgc" and "empbs" applications:

<Aug 11, 2021 11:02:44,614 AM EDT> <Error> <Deployer> <BEA-149205> <Failed to initialize the application "empbs" due to error weblogic.application.ModuleException: java.lang.ClassNotFoundException: org.apache.log4j.Category
weblogic.application.ModuleException: java.lang.ClassNotFoundException: org.apache.log4j.Category
at weblogic.application.internal.ExtensibleModuleWrapper.prepare(ExtensibleModuleWrapper.java:114)
at weblogic.application.internal.flow.ModuleListenerInvoker.prepare(ModuleListenerInvoker.java:100)
at weblogic.application.internal.flow.ModuleStateDriver$1.next(ModuleStateDriver.java:192)

<Aug 11, 2021 11:03:06,714 AM EDT> <Error> <Deployer> <BEA-149205> <Failed to initialize the application "emgc" due to error weblogic.application.ModuleException: java.lang.ClassNotFoundException: org.apache.log4j.Category
weblogic.application.ModuleException: java.lang.ClassNotFoundException: org.apache.log4j.Category
at weblogic.application.internal.ExtensibleModuleWrapper.prepare(ExtensibleModuleWrapper.java:114)
at weblogic.application.internal.flow.ModuleListenerInvoker.prepare(ModuleListenerInvoker.java:100)
at weblogic.application.internal.flow.ModuleStateDriver$1.next(ModuleStateDriver.java:192)
at weblogic.application.internal.flow.ModuleStateDriver$1.next(ModuleStateDriver.java:187)

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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