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EM 13c: Admin Server fails to start "'emctl status oms -details ' shows Admin Server is FAILED" (Doc ID 2803661.1)

Last updated on SEPTEMBER 30, 2021

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Admin Server fails to start "'emctl status oms -details ' shows Admin Server is FAILED"



$ ./emctl status oms -details
Oracle Enterprise Manager Cloud Control 13c Release 4
Copyright (c) 1996, 2020 Oracle Corporation. All rights reserved.
Enter Enterprise Manager Root (SYSMAN) Password :
Console Server Host : <HOSTNAME>
HTTP Console Port : <PORT>
HTTPS Console Port :<PORT>
HTTP Upload Port : <PORT>
HTTPS Upload Port : <PORT>
EM Instance Home : $EM_INSTANCE_BASE/gc_inst/em/EMGC_OMS1
OMS Log Directory Location : $EM_INSTANCE_BASE/gc_inst/em/EMGC_OMS1/sysman/log
SLB or virtual hostname: <HOSTNAME>
HTTPS SLB Upload Port : <PORT>
HTTPS SLB Console Port : <PORT>
HTTPS SLB JVMD Port : <PORT>
Agent Upload is locked.
OMS Console is locked.
Active CA ID: 1
Console URL: https://<HOSTNAME>:<PORT>/em
Upload URL: https://<HOSTNAME>:<PORT>/empbs/upload

WLS Domain Information
Domain Name : GCDomain
Admin Server Host : <HOSTNAME>
Admin Server HTTPS Port: <PORT>
Admin Server is FAILED >>>>>>>>>>>>>>>>>> FAILED

Oracle Management Server Information
Managed Server Instance Name: EMGC_OMS1
Oracle Management Server Instance Host: <HOSTNAME>
WebTier is Up
Oracle Management Server is Up
JVMD Engine is Up



 

$EM_INSTANCE_BASE/gc_inst/user_projects/domains/GCDomain/servers/EMGC_ADMINSERVER/logs/EMGC_ADMINSERVER.out shows below error

Caused By: weblogic.store.PersistentStoreException: [Store:280029]The store record 456 could not be found.
at weblogic.store.io.file.BaseStoreIO$TypeRecord.getSlot(BaseStoreIO.java:1665)
at weblogic.store.io.file.BaseStoreIO.readInternal(BaseStoreIO.java:480)
at weblogic.store.io.file.BaseStoreIO.read(BaseStoreIO.java:471)
at weblogic.store.internal.ReadRequest.run(ReadRequest.java:34)
at weblogic.store.internal.StoreRequest.doTheIO(StoreRequest.java:100)
Truncated. see log file for complete stacktrace

 

Cause

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In this Document
Symptoms
Cause
Solution


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