RUEI: Accessing Web Interface Results Error "Zend Guard Run-time support missing!" (Doc ID 2804479.1)

Last updated on OCTOBER 05, 2021

Applies to:

Symptoms

RUEI has been installed afresh.
Accessing RUEI console results below error:

Zend Guard Run-time support missing!

One more more files on this web site were encoded by ZendGuard and the required run-time support is not installed orproperly configured.

For the Web site user

This means that this Web server is not configured correctly to run the files that it contains. Please contact the Web site's administrator/webmaster and inform them of this problem and give them the URL you are trying to display to help them in diagnosing the problem.

For The Site Administrator/Web Master

One or more files on your site were encoded with Zend Guard. This may be third party libraries that were provided to you by an ISV. To allow these files to properly run you need to download and install one of the Zend guard run-time libraries. This is either Zend Optimizer or Zend Loader.

Running verification shows below:

Cause

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