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EM 13.4 / 13.5: Setting MOS Credentials Fails With Unexpected Error Occurred Or Accessing Patches and Updates Page Gives ADF_FACES-60097 (Doc ID 2807173.1)

Last updated on DECEMBER 10, 2021

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 to 13.5.0.0.0 [Release 13c]
Information in this document applies to any platform.

Symptoms

EM 13.4 with RU 12, while setting MOS Credentials 

Setup >> My Oracle Support >> Set Credentials

Hitting the Apply button results an error on the page: 

Unexpected error occurred. Please contact Oracle Support with these files.
<EM_INSTANCE_BASE>/user_projects/domains/<domain_name>/servers/<SERVER_NAME>/logs/access.log
<EM_INSTANCE_BASE>/user_projects/domains/<domain_name>/servers/<SERVER_NAME>/logs/<SERVER_NAME>-diagnostic.log
<EM_INSTANCE_BASE>/em/<OMS_NAME>/sysman/log/emoms.trc

 OR

Accessing MOS patches like Patches and Updates may generate the following error:

ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #3

$../gc_inst/user_projects/domains/GCDomain/servers/EMGC_OMS1/logs/EMGC_OMS1-diagnostic.log file reports following errors:

[2021-10-23T12:48:40.024-04:00] [EMGC_OMS1] [ERROR] [] [oracle.adfinternal.view.faces.webapp.rich.RegistrationFilter] [tid: 1147::[ACTIVE].ExecuteThread: '96' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: SYSMAN] [ecid: 005nkVaIYGaAlJr5GJo2yf0009Fw00023b,0:1] [APP: emgc] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: 0000NmeNZxtAlJr5GJo2yf1XSohC000003] ADF_FACES-60096:Server Exception during PPR, #2[[
javax.servlet.ServletException: java.lang.NoSuchMethodError: HTTPClient.AuthorizationInfo.addBasicAuthorization(Ljava/lang/String;ILjava/lang/String;Ljava/lang/String;Ljava/lang/String;Ljava/lang/Object;)V
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:394)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at oracle.adf.model.servlet.ADFBindingFilter.doFilter(ADFBindingFilter.java:207)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at oracle.adf.view.page.editor.webapp.WebCenterComposerFilter.doFilter(WebCenterComposerFilter.java:119)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)

Caused by: java.lang.NoSuchMethodError: HTTPClient.AuthorizationInfo.addBasicAuthorization(Ljava/lang/String;ILjava/lang/String;Ljava/lang/String;Ljava/lang/String;Ljava/lang/Object;)V
at oracle.mos.fwk.httpsupport.SupportConnWorker.addProxySupport(SupportConnWorker.java:171)
at oracle.mos.fwk.httpsupport.SupportConnWorker.configureConnection(SupportConnWorker.java:81)

Cause

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In this Document
Symptoms
Cause
Solution
References


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