EM 13c - An Event Processed by Couple of Incident Rules Causing Unwanted Additional Alert
(Doc ID 2807311.1)
Last updated on JANUARY 19, 2023
Applies to:
Enterprise Manager Base Platform - Version 13.4.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Events are processed by couple of incident rules, irrespective of the order of the rules and the ruleset order defined. Ideally only one rule should be triggered.
But, an event was first processed by one rule which created an Incident and sent an alert and the very same event was processed by another rule ignoring that it had already an incident associated causing an unwanted second alert.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |