EM13c : EMD pingOMS Error: Unable to connect handshake has no peer
(Doc ID 2807551.1)
Last updated on APRIL 06, 2023
Applies to:
Enterprise Manager Base Platform - Version 13.4.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Enterprise Manager (EM) Cloud Control, Agent Fails to start and Ping OMS gives the following error:
$ emctl start agent
Oracle Enterprise Manager Cloud Control 13c Release 4
Copyright (c) 1996, 2020 Oracle Corporation. All rights reserved.
Starting agent ................................ may have started but its status cannot be determined.
$ emctl status agent
Oracle Enterprise Manager Cloud Control 13c Release 4
Copyright (c) 1996, 2020 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Status agent Failure:unable to connect to http server at <Agent_URL> [handshake has no peer]
Error stack observed from <Agent_Inst>/sysman/log/emagent.nohup file:
----- 2021-09-15 11:32:13,869::134740::Agent Launched with PID 20019 at time 2021-09-15 11:32:13,869 -----
----- 2021-09-15 11:32:13,869::20019::Execing EMAgent process is taking longer than expected 120 secs -----
----- 2021-09-15 11:32:13,870::20019::Time elapsed between Launch of Watchdog process and execing EMAgent is 1401 secs -----
----- 2021-09-15 11:43:31,244::134740::Checking status of EMAgent : 20019 -----
----- 2021-09-15 11:43:31,244::134740::Hang detected for EMAgent : 20019 -----
----- 2021-09-15 11:43:31,244::134740::Debugging component EMAgent -----
----- 2021-09-15 11:43:31,244::generate first thread dump file for diagnosis -----
----- 2021-09-15 11:43:46,752::generate second thread dump file for diagnosis -----
----- 2021-09-15 11:43:46,878::generate Threads.20019lsof.1 for diagnosis -----
----- Attempting to kill EMAgent : 20019 -----
----- 2021-09-15 11:43:51,979::134740::EMAgent exited at 2021-09-15 11:43:51,979 with signal 9 -----
----- 2021-09-15 11:43:51,979::134740::EMAgent either hung or in abnormal state. -----
----- 2021-09-15 11:43:51,979::134740::EMAgent will be restarted/thrashed. -----
----- 2021-09-15 11:43:51,979::134740::EMAgent is Thrashing. Exiting loop. -----
----- 2021-09-15 11:43:51,979::134740::Commiting Process death. -----
----- 2021-09-15 11:43:51,979::134740::writeAbnormalExitTimestampToAgntStmp: exitCause=ABNORMAL : restartRequired=0 -----
----- 2021-09-15 11:43:51,979::134740::Exited due to Thrash. -----
Cause
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In this Document
Symptoms |
Cause |
Solution |