OEM 13.4 Unable To Connect to MOS To Set Credentials
(Doc ID 2810462.1)
Last updated on JANUARY 19, 2023
Applies to:Enterprise Manager for My Oracle Support - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
Enterprise Manger 13.4 Cloud Control
Following recent changes at Oracle, connection to MOS to download agent software or set MOS credentials is not possible.
Applying the RU12 Patch 33076766 to the OMS did not resolve the connection.
The following error message is still seen on setting credentials in EM 13.4:
EM Console > Setup > My Oracle Support > Set Credentials > Provide Username and Password and click on "Apply" to show the following error message in a pop up window:
Unexpected error occurred. Please contact Oracle Support with these files.
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