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13c OEM: Fleet UPDATE_DB/RACDB Job Fails At RunPostSql Step With Error "Can't locate ProvCommon.pm" (Doc ID 2822546.1)

Last updated on NOVEMBER 18, 2021

Applies to:

Enterprise Manager for Oracle Database - Version 13.4.1.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control, when applying patch on RAC database server using fleet maintenance it failed at below step with error
RunPostSql with "Can't locate ProvCommon.pm"

The output of the directive is:
Can't locate ProvCommon.pm in @INC (you may need to install the ProvCommonmodule) (@INC contains: /back/JOB_C972971C45A708C9E053A246400AD606
/app/oracle/agent/agent_13.4.0.0.0/perl/lib/5.28.1/x86_64-linux-thread-multi
BEGIN failed--compilation aborted at
/backup//JOB_C972971C45A708C9E053A246400AD606/runPostSwitchSql.pl line 25.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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