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EM 13c: Out of Band Email not Generated when Enterprise Manager 13c Cloud Control Oracle Management Service is Down (Doc ID 2828852.1)

Last updated on JANUARY 10, 2023

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


In Enterprise Manager (EM) 13.5 Cloud Control, out-of-band (OOB) email notification is configured as per Doc ID 1472854.1 to send emails when the OMS and Repository database are not available.

OOB emails are supposed to be generated when there is an issue with the listener or repository database.

However, in this case, when the OMS servers are down, there is no email sent.

When the OMS is down, an email like the following should be received:

Subject: Severe Oracle Enterprise Manager problem
Management Service is down


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