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EM 13c: Multiple EM-03801 Incidents Raised by Incident Rule in Enterprise Manager 13c Cloud Control (Doc ID 2848413.1)

Last updated on APRIL 02, 2022

Applies to:

Enterprise Manager Base Platform - Version 13.4.1.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) 13.4.1 Cloud Control, multiple EM-03801 incidents are being raised due to a conflicting incident rule

Incident Id: 23
Incident Source: SYSTEM
Create Time: Tue Jan 18 20:27:05 BRT 2022
Problem Key: EM-03801 [EMOMS_PBS][core.pbs.events.EventQueue:004]
ECID: 079a9383-6c14-4fa6-99c2-47de2811983e-0000000a
Thread Id: 409
Application Name: empbs
User Name: <anonymous>
Error Message Id: EM-03801

Context Values
--------------
DFW_SERVER_NAME : EMGC_OMS1
DFW_DOMAIN_NAME : GCDomain
ApplicationName : empbs
DFW_APP_NAME : empbs
__WLDF_DYE_VECTOR_ : 8589934592
DFW_USER_NAME : <anonymous>
SubjectUsername : <anonymous>

Stack Trace
-----------
java.lang.NumberFormatException: For input string: ""
at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65)
at java.lang.Long.parseLong(Long.java:601)
at java.lang.Long.valueOf(Long.java:803)


/gc_inst/em/EMGC_OMS1/sysman/log/emoms_pbs.log

2022-01-18 20:27:05,655 [EventWorker_1-M28] ERROR store.RuleEngineFacade logp.251 - Error occured inside the rule engine
oracle.rules.rl.exceptions.UndefinedException: The symbol 'R174' is undefined.
in /Ruleset(main)
at oracle.rules.rl.exceptions.ExceptionFactory.createUndefinedException(ExceptionFactory.java:409)
at oracle.rules.rl.RuleSession.callFunctionWithArgumentList(RuleSession.java:588)
at oracle.rules.rl.RuleSession.callFunctionWithArguments(RuleSession.java:553)
at oracle.sysman.core.common.events.rulefwk.store.RuleEngineFacade.execute(RuleEngineFacade.java:495)

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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