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EM 13.5: OMS Crahsed due to JAVA With Error "siginfo: si_signo: 11 (SIGSEGV), si_code: 1 (SEGV_MAPERR)" (Doc ID 2851600.1)

Last updated on JANUARY 17, 2023

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

EM 13.5, OMS has been crashed due to java.
Observed below errors from <EM_INSTANCE_HOME>/user_projects/domains/GCDomain/servers/EMGC_OMS1/log/EMGC_OMS1.out:

<18-Feb-2022 12:37:07,222 o'clock WET> <Warning> <oracle.adfinternal.controller.beans.ManagedBeanFactory> <ADFC-60007> <ADFc: Managed bean 'uifwk_performanceMetricChartNewView', implemented by 'oracle.sysman.sdkImpl.core.regions.ui.uifwk.graph.PerformanceMetricChartNewView', defined in '/WEB-INF/config/adfc/graph/region/emcore-uifwk-performanceMetricChart_task_flow.xml in zip:<EM_INSTANCE_HOME>/user_projects/domains/GCDomain/servers/EMGC_OMS1/tmp/_WL_user/emcore/4ago8u/WEB-INF/lib/em-sdkcore-regions-public-ui.jar!/WEB-INF/config/adfc/graph/region/emcore-uifwk-performanceMetricChart_task_flow.xml', does not implement Serializable and will be placed in 'pageFlow' scope, which might be serialized.>
#
# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0x00007f41e8485d85, pid=100425, tid=0x00007f41ad350700
#
# JRE version: Java(TM) SE Runtime Environment (8.0_261-b12) (build 1.8.0_261-b12)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.261-b12 mixed mode linux-amd64 compressed oops)
# Problematic frame:
# V [libjvm.so+0x582d85] frame::sender(RegisterMap*) const+0x2b5
#
# Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again
#
# An error report file with more information is saved as:
# <EM_INSTANCE_HOME>/user_projects/domains/GCDomain/hs_err_pid100425.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
#
<18-Feb-2022 12:37:12 o'clock WET> <INFO> <NodeManager> <The server 'EMGC_OMS1' with process id 100375 is no longer alive; waiting for the process to die.>
<18-Feb-2022 12:37:12 o'clock WET> <FINEST> <NodeManager> <Process died.>
<18-Feb-2022 12:37:12 o'clock WET> <FINEST> <NodeManager> <get latest startup configuration before deciding/trying to restart the server>
<18-Feb-2022 12:37:12 o'clock WET> <INFO> <NodeManager> <Server failed so attempting to restart (restart count = 1)>
<18-Feb-2022 12:37:12 o'clock WET> <INFO> <NodeManager> <Starting WebLogic server with command line: <EM_INSTANCE_HOME>/user_projects/domains/GCDomain/bin/startEMServer.sh >

Observed below error stack from <EM_INSTANCE_HOME>/user_projects/domains/GCDomain/hs_err_pid100425.log

# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0x00007f41e8485d85, pid=100425, tid=0x00007f41ad350700
#
# JRE version: Java(TM) SE Runtime Environment (8.0_261-b12) (build 1.8.0_261-b12)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.261-b12 mixed mode linux-amd64 compressed oops)
# Problematic frame:
# V [libjvm.so+0x582d85] frame::sender(RegisterMap*) const+0x2b5
#
# Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
#

--------------- T H R E A D ---------------

Current thread (0x00007f41e018d000): VMThread [stack: 0x00007f41ad251000,0x00007f41ad351000] [id=100432]

siginfo: si_signo: 11 (SIGSEGV), si_code: 1 (SEGV_MAPERR), si_addr: 0x00000012eeffa430



Cause

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In this Document
Symptoms
Cause
Solution
References


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