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EM 13: (DFW-99998 [java.lang.NullPointerException][oracle.sysman.core.pb) Alerts (Doc ID 2884709.1)

Last updated on SEPTEMBER 23, 2022

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 to 13.5.0.0.0 [Release 13c]
Information in this document applies to any platform.

Symptoms

Following incident are raised by OMS:

Incident Source: SYSTEM

Create Time: <DATE>
Problem Key: DFW-99998 [java.lang.NullPointerException][oracle.sysman.core.pbs.gcloader.Receiver.doGet][empbs]
ECID: 0000O6ImAnJ8lno_STS4yc1YhEyD00000C
Application Name: empbs
User Name: <WLS Kernel>
Error Message Id: DFW-99998

Context Values
--------------
DFW_SERVER_NAME : EMGC_OMS1
DFW_DOMAIN_NAME : GCDomain
DFW_WATCH_NAME : UncheckedException
DFW_APP_NAME : empbs
DFW_USER_NAME : <WLS Kernel>

Description
-----------
Incident detected using watch rule "UncheckedException":
Watch time: Jul 5, 2022 10:13:19 AM EDT
Watch ServerName: EMGC_OMS1
Watch RuleType: Log
Watch Rule: (log.severityString == 'Error') and ((log.messageId == 'WL-101020') or (log.messageId == 'WL-101017') or (log.messageId == 'WL-000802') or (log.messageId == 'BEA-101020') or (log.messageId == 'BEA-101017') or (log.messageId == 'BEA-000802'))
Watch DomainName: GCDomain
Watch Data:
MESSAGE : [ServletContext@2080345290[app:empbs module:/empbs path:null spec-version:3.1]] Root cause of ServletException.
java.lang.NullPointerException
at java.util.concurrent.ConcurrentHashMap.get(ConcurrentHashMap.java:936)
at java.util.concurrent.ConcurrentHashMap.containsKey(ConcurrentHashMap.java:964)
at oracle.sysman.core.pbs.gcloader.Receiver.doGet(Receiver.java:882)

$../gc_inst/em/EMGC_OMS1/sysman/logs/emoms_pbs.trc reports following errors during this time:

Cause

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In this Document
Symptoms
Cause
Solution
References


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