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13.5: OMS Installation Fails During OMS Startup with Error: Error Occurred: WebTier Could Not Be Started (Doc ID 2886709.1)

Last updated on OCTOBER 18, 2022

Applies to:

Enterprise Manager Base Platform - Version to [Release 13c]
Information in this document applies to any platform.


The installation of OEM 13.5 fails while starting the OMS with the error:


INFO: the command: <OMS_HOME>/bin/emctl start oms
INFO: Enterprise Manager Cloud Control 13c Release 5
INFO: (c) 1996, 2021 Oracle Corporation. All rights reserved.
INFO: Oracle Management Server...
INFO: Could Not Be Started.
INFO: Occurred: WebTier Could Not Be Started.
INFO: check <OMS_INSTANCE_HOME>/em/EMGC_OMS1/sysman/log/emctl.log for error details
SEVERE: of OMS failed.

No error is reported in the ohs1.log


[2022-07-23T09:28:54.0123-05:00] [OHS] [NOTIFICATION:16] [OH99999] [weblogic] [host_id: txdot4svddb02] [host_addr:] [pid: 10913] [tid: 140105866134912] [user: oracle] [VirtualHost: main] WebLogic Server Plugin version <WLSPLUGINS_12.>
[2022-07-23T09:28:54.4440-05:00] [OHS] [NOTIFICATION:16] [AH00292] [mpm_worker] [host_id: txdot4svddb02] [host_addr:] [pid: 10913] [tid: 140105866134912] [user: oracle] [VirtualHost: main] AH00292: Oracle-HTTP-Server- (Unix) mod_ossl/ configured -- resuming normal operations
[2022-07-23T09:28:54.4441-05:00] [OHS] [NOTIFICATION:16] [AH00094] [core] [host_id: txdot4svddb02] [host_addr:] [pid: 10913] [tid: 140105866134912] [user: oracle] [VirtualHost: main] AH00094: Command line: '/u01/app/em13c/middleware/ohs/bin/httpd -D OHS_MPM_WORKER -d ..gc_inst/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs1 -f ../gc_inst/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs1/httpd.conf'

ohs_nm.log reports an error, but does not clearly tell why the webtier startup failed


<2022-07-23 09:28:51> <INFO> <OHS-4018> <Starting server ohs1>
<2022-07-23 09:28:51> <INFO> <OHS-0> <Running ../middleware/ohs/bin/launch httpd -DOHS_MPM_WORKER -d ../gc_inst/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs1 -k start -f ../gc_inst/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs1/httpd.conf>
<2022-07-23 09:28:52> <INFO> <OHS-0> <[Sat Jul 23 09:28:52.560297 2022] [so:warn] [pid 10901:tid 140105866134912] AH01574: module ossl_module is already loaded, skipping>
<2022-07-23 09:28:52> <INFO> <OHS-0> <Errors will be logged into ../gc_inst/user_projects/domains/GCDomain/servers/ohs1/logs/ohs1.log>
<2022-07-23 09:28:52> <INFO> <OHS-0> <../middleware/ohs/bin/launch httpd -DOHS_MPM_WORKER -d ../gc_inst/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs1 -k start -f ../gc_inst/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs1/httpd.conf: exit status = 0>
<2022-07-23 09:28:52> <INFO> <OHS-4005> <Check the instance log file for more information: ../gc_inst/user_projects/domains/GCDomain/servers/ohs1/logs/ohs1.log>
<2022-07-23 09:30:59> <WARNING> <OHS-4007> <Failed to start the server ohs1 successfully: attempting to cleanup the process>



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