13.5: Applying RU on the OMS Installed on Windows Fails with Error: Failed to stop agent
(Doc ID 2886735.1)
Last updated on OCTOBER 18, 2022
Applies to:
Enterprise Manager Base Platform - Version 13.5.0.0.0 to 13.5.0.0.0 [Release 13c]Information in this document applies to any platform.
Symptoms
Applying RU on the 13.5 OMS that is installed on Windows, fails with the error:
<OMS_HOME>\cfgtoollogs\omspatcher\<patchnum>\omspatcher_<timestamp>_apply.log
[Jul 25, 2022 11:46:31 AM] Executing Stop agent ....
[Jul 25, 2022 11:46:31 AM] The agent is -------------
[Jul 25, 2022 11:46:31 AM] Failed to stop agent
[Jul 25, 2022 11:46:31 AM] [ Error during Patch and deploy artifacts phase ] Detail: Patch application failed to complete some of the actions.
Failed to stop agent
On Windows, the OMSPatcher is automated to shutdown the agent during patching to prevent the agent from consuming jar files in the OMS home during patching to make the patching process smooth.
The central agent is working fine and there are no issues in manually stopping and starting the central agent.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |