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Diagnostic Package alert occurred after discover exadata environment on OEM (Doc ID 2890279.1)

Last updated on AUGUST 17, 2022

Applies to:

Enterprise Manager for Exadata - Version 13.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

 After discovered Exadata environment with Enterprise Manager, below alert might be output on alerthistory.

 

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X_X 20XX-XX-XXTXX:XX:XX+09:00 warning
"Diagnostic packages for Service Requests will not be automatically uploaded because ASR Manager on <DB Server Host name> is not accessible or does not support automatic diagnostic package upload or does not have HTTP receiver enabled or SNMP subscribers on <DB Server Host name> are not configured properly."

X_X 20XX-XX-XXTXX:XX:XX+09:00 warning
"Diagnostic packages for Service Requests will not be automatically uploaded because ASR Manager on <DB Server Host name> is not accessible or does not support automatic diagnostic package upload or does not have HTTP receiver enabled or SNMP subscribers on <DB Server Host name> are not configured properly."
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Cause

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In this Document
Symptoms
Cause
Solution

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