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EM 13.5: Setting MOS Credentials Fail with "Authentication Error: Please check your credentials" (Doc ID 2895321.1)

Last updated on SEPTEMBER 12, 2022

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Setting MOS credentials from EM 13.5 Console fails with the following error:

Console > Setup menu > select My Oracle Support >Select Set Credentials and Enter the credentials.

It fails with the following error:

"Authentication Error: Please check your credentials"

$../gc_inst/em/EMGC_OMS1/sysman/log/emoms.trc file reports following errors:

2022-08-22 15:16:45,425 [EMUI_15_16_43_/console/pref/mosCredentials] ERROR mos.MOSARUOAuthLoginHelper logp.251 - Exception during OAuth loginPKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
2022-08-22 15:17:06,749 [EMUI_15_17_05_/console/pref/mosCredentials] ERROR mos.MOSARUOAuthLoginHelper logp.251 - Exception during OAuth loginPKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
2022-08-22 15:21:55,989 [EMUI_15_21_54_/console/pref/mosCredentials] ERROR mos.MOSARUOAuthLoginHelper logp.251 - Exception during OAuth loginPKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
2022-08-22 15:26:33,065 [EMUI_15_26_31_/console/pref/mosCredentials] ERROR mos.MOSARUOAuthLoginHelper logp.251 - Exception during OAuth loginPKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
2022-08-22 15:36:18,775 [EMUI_15_36_17_/console/pref/mosCredentials] ERROR mos.MOSARUOAuthLoginHelper logp.251 - Exception during OAuth loginPKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Cause

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In this Document
Symptoms
Cause
Solution
References


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