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EM 13c: RMAN Backup Jobs Scheduled From OEM Fails With "Unable to connect to the database with SQLPlus, either because the database is down or due to an environmental issue such as an incorrectly specified Oracle Home." (Doc ID 2899825.1)

Last updated on OCTOBER 03, 2022

Applies to:

Enterprise Manager for Oracle Database - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control, After upgrading OMS from 13.3 to 13.5 version, most of the RMAN backup jobs were failed with below error:

INFO] ORACLE_UNQNAME: <Target_name>
[INFO] ORACLE_BASE: /u01/app/oracle
[INFO] ORACLE_HOME: /u01/app/oracle/product/12.1.0/dbhome_4
Unable to connect to the database with SQLPlus, either because the database is down or due to an environmental issue such as an incorrectly specified Oracle Home.
If the database is up, check the database target monitoring properties and verify that the Oracle Home value is correct.

Cause

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In this Document
Symptoms
Cause
Solution


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