My Oracle Support Banner

EM 13c: Listener Target Status Shown as DOWN when the Listener is Actually Running (Doc ID 2903413.1)

Last updated on OCTOBER 31, 2022

Applies to:

Enterprise Manager for Oracle Database - Version 13.3.2.0.0 and later
Information in this document applies to any platform.

Symptoms

From EM console, listener target is marked as down despite the listener is running on the server.

$lsnrctl status <listener_name> command is successful.

Following command from agent fails with an error:

$emctl getmetric agent <LISTENER_Name>,oracle_listener,Response
Oracle Enterprise Manager Cloud Control 13c Release 3Copyright (c) 1996, 2018 Oracle Corporation. All rights reserved.
tnsPing,Status,oraerr,0,TNS-12545: Connect failed because target host or object does not exist

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.