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LDAP Error When Attempting To Update Passwords In OEM (Doc ID 2910145.1)

Last updated on JANUARY 23, 2023

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 13.4.0.0.0 version, Security Framework

Unable to update passwords in OEM or create new Administrator accounts. We will always see the following error when attempting the password update or account creation:

Error: "User not found in the external identity store (LDAP). Ensure the user exists in LDAP store. System Error An internal error occurred"

Cause

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In this Document
Symptoms
Cause
Solution
References


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