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EM13c: Agent Upload Fails Due To ERROR-800|ORA-20983: Blackout Stop/Edit Job Is Running. (Doc ID 2910506.1)

Last updated on DECEMBER 10, 2022

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


Agent upload is not happening and Number of XML files pending upload value increases gradually.
Agent seems to have a backlog that is not getting cleared.

Agent status shows similar to below:

$ emctl status agent
Oracle Enterprise Manager Cloud Control 13c Release 4
Copyright (c) 1996, 2020 Oracle Corporation. All rights reserved.
Agent Version :
OMS Version :
Protocol Version :
Agent Home : /u01/app/oroem/agent_inst
Agent Log Directory : /u01/app/oroem/agent_inst/sysman/log
Agent Binaries : /u01/app/oroem/agent_13.
Core JAR Location : /u01/app/oroem/agent_13.
Agent Process ID : 321071
Parent Process ID : 320464
Agent URL : https://AGENTHOSTNAME:3872/emd/main/
Local Agent URL in NAT : https://AGENTHOSTNAME:3872/emd/main/
Repository URL : https://OMSHOSTNAME:4903/empbs/upload
Started at : 2022-10-07 11:39:02
Started by user : oraem
Operating System : Linux version 4.14.35-2047.514.5.1.2.el7uek.x86_64 (amd64)
Number of Targets : 125
Last Reload : (none)
Last successful upload : 2022-10-07 13:39:45
Last attempted upload : 2022-10-07 13:47:39
Total Megabytes of XML files uploaded so far : 0.8
Number of XML files pending upload : 2,240
Size of XML files pending upload(MB) : 19.48
Available disk space on upload filesystem : 90.24%
Collection Status : Collections enabled
Backoff Expiration : 2022-10-07 13:47:58
Heartbeat Status : Ok
Last attempted heartbeat to OMS : 2022-10-07 13:47:18
Last successful heartbeat to OMS : 2022-10-07 13:47:18
Next scheduled heartbeat to OMS : 2022-10-07 13:48:18


emoms.log has below error:

GCLoader[response_severity] - https://AGENTHOSTNAME:3872/emd/main/|errmsg:ERROR-800|ORA-20983: Blackout Stop/Edit job is running. Backoff severity (target_guid = 08EB91D61F4F502365224FF827AB9DAB) (policy_guid=3BF84446B273FE1F5743FD6293C7E192) (key_value= ) (violation_level =CLEAR) (collection_ts= 2022-10-10 11:28:30) (value= 1)


 EMDIAG output has below:

0001. Non-existing targets referenced in blackouts: 1
0002. Non-existing targets referenced in blackout windows: 2
0005. Blackout windows without blackouts: 2
7001. Expired blackout windows: 4



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