EM13c: Agent Upload Fails Due To ERROR-800|ORA-20983: Blackout Stop/Edit Job Is Running.
(Doc ID 2910506.1)
Last updated on DECEMBER 10, 2022
Applies to:
Enterprise Manager Base Platform - Version 13.4.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Agent upload is not happening and Number of XML files pending upload value increases gradually.
Agent seems to have a backlog that is not getting cleared.
Agent status shows similar to below:
$ emctl status agent
Oracle Enterprise Manager Cloud Control 13c Release 4
Copyright (c) 1996, 2020 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent Version : 13.4.0.0.0
OMS Version : 13.4.0.0.0
Protocol Version : 12.1.0.1.0
Agent Home : /u01/app/oroem/agent_inst
Agent Log Directory : /u01/app/oroem/agent_inst/sysman/log
Agent Binaries : /u01/app/oroem/agent_13.4.0.0.0
Core JAR Location : /u01/app/oroem/agent_13.4.0.0.0/jlib
Agent Process ID : 321071
Parent Process ID : 320464
Agent URL : https://AGENTHOSTNAME:3872/emd/main/
Local Agent URL in NAT : https://AGENTHOSTNAME:3872/emd/main/
Repository URL : https://OMSHOSTNAME:4903/empbs/upload
Started at : 2022-10-07 11:39:02
Started by user : oraem
Operating System : Linux version 4.14.35-2047.514.5.1.2.el7uek.x86_64 (amd64)
Number of Targets : 125
Last Reload : (none)
Last successful upload : 2022-10-07 13:39:45
Last attempted upload : 2022-10-07 13:47:39
Total Megabytes of XML files uploaded so far : 0.8
Number of XML files pending upload : 2,240
Size of XML files pending upload(MB) : 19.48
Available disk space on upload filesystem : 90.24%
Collection Status : Collections enabled
Backoff Expiration : 2022-10-07 13:47:58
Heartbeat Status : Ok
Last attempted heartbeat to OMS : 2022-10-07 13:47:18
Last successful heartbeat to OMS : 2022-10-07 13:47:18
Next scheduled heartbeat to OMS : 2022-10-07 13:48:18
Oracle Enterprise Manager Cloud Control 13c Release 4
Copyright (c) 1996, 2020 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent Version : 13.4.0.0.0
OMS Version : 13.4.0.0.0
Protocol Version : 12.1.0.1.0
Agent Home : /u01/app/oroem/agent_inst
Agent Log Directory : /u01/app/oroem/agent_inst/sysman/log
Agent Binaries : /u01/app/oroem/agent_13.4.0.0.0
Core JAR Location : /u01/app/oroem/agent_13.4.0.0.0/jlib
Agent Process ID : 321071
Parent Process ID : 320464
Agent URL : https://AGENTHOSTNAME:3872/emd/main/
Local Agent URL in NAT : https://AGENTHOSTNAME:3872/emd/main/
Repository URL : https://OMSHOSTNAME:4903/empbs/upload
Started at : 2022-10-07 11:39:02
Started by user : oraem
Operating System : Linux version 4.14.35-2047.514.5.1.2.el7uek.x86_64 (amd64)
Number of Targets : 125
Last Reload : (none)
Last successful upload : 2022-10-07 13:39:45
Last attempted upload : 2022-10-07 13:47:39
Total Megabytes of XML files uploaded so far : 0.8
Number of XML files pending upload : 2,240
Size of XML files pending upload(MB) : 19.48
Available disk space on upload filesystem : 90.24%
Collection Status : Collections enabled
Backoff Expiration : 2022-10-07 13:47:58
Heartbeat Status : Ok
Last attempted heartbeat to OMS : 2022-10-07 13:47:18
Last successful heartbeat to OMS : 2022-10-07 13:47:18
Next scheduled heartbeat to OMS : 2022-10-07 13:48:18
emoms.log has below error:
GCLoader[response_severity] - https://AGENTHOSTNAME:3872/emd/main/|errmsg:ERROR-800|ORA-20983: Blackout Stop/Edit job is running. Backoff severity (target_guid = 08EB91D61F4F502365224FF827AB9DAB) (policy_guid=3BF84446B273FE1F5743FD6293C7E192) (key_value= ) (violation_level =CLEAR) (collection_ts= 2022-10-10 11:28:30) (value= 1)
EMDIAG output has below:
verifyBLACKOUTS
0001. Non-existing targets referenced in blackouts: 1
0002. Non-existing targets referenced in blackout windows: 2
0005. Blackout windows without blackouts: 2
7001. Expired blackout windows: 4
0001. Non-existing targets referenced in blackouts: 1
0002. Non-existing targets referenced in blackout windows: 2
0005. Blackout windows without blackouts: 2
7001. Expired blackout windows: 4
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |