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EM 13c: Fleet Maintenance Software Standarization Advisor Report Hangs For Long Time And Error With "A connection to server as failed" (Doc ID 2914928.1)

Last updated on DECEMBER 19, 2022

Applies to:

Enterprise Manager for Oracle Database - Version 13.5.1.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control, When running Software Standardization Advisor Report it fails with error:

Navigate to Targets -> Databases -> Administration -> Click on Software Standardization Advisor Report -In the console hangs for 5-6 min and then errors out with following error:
"A connection to server as failed "

<gc_inst>/em/EMGC_OMS1/sysman/log/emoms.log

2022-07-21 11:48:20,203 [[STUCK] ExecuteThread: '34' for queue:'weblogic.kernel.Default (self-tuning)'] ERROR pagemodel.Maintenance Beanlogp.251 - Exception while collecting Metric collection Errors.java.sql.SQLException: ORA-6502: PL/SQL: numeric or value error:
character string buffer too small
ORA-6512: at "SYSMAN.EM_GOLD_IMAGE", line 2816
ORA-6512: at "SYSMAN.EM_GOLD_IMAGE", line 2816

Cause

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In this Document
Symptoms
Cause
Solution
References


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