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EM13c: Incident Manager Page Gets Hung for ONLY Exadata Storage Server Targets (Doc ID 2921379.1)

Last updated on JANUARY 16, 2023

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

1) This issue is only seen on Chrome and Edge browsers.
2) Navigate to Incident manager page and apply Oracle Exadata Storage Server as target type and search.
3) From search results, click on any incident/event which has the Exadata storage server target hardware diagram ( Ex: InfiniBand Port HCA 1:2 is in invalid state. State : Down etc. as shown below)
4) Click Events tab , we see that the page gets hung and subsequent requests doesn’t work.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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