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EM 13c: Agent Fails to Start after Securing with 3rd Party SSL Certificate (Doc ID 2934266.1)

Last updated on MARCH 15, 2023

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

After securing the Agent with 3rd party SSL certificate, Agent is failing to start with the below error:

D:\<Agent_base>\agent_inst\bin>emctl start agent
Oracle Enterprise Manager Cloud Control 13c Release 5
Copyright (c) 1996, 2021 Oracle Corporation. All rights reserved.
The Oracleagent13c1Agent service is starting....
The Oracleagent13c1Agent service could not be started.

The service did not report an error.

More help is available by typing NET HELPMSG 3534.

Cause

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In this Document
Symptoms
Cause
Solution
References


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