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EM13c : Named Credentials Test Connection Fails On ARM Host (Doc ID 2939728.1)

Last updated on APRIL 05, 2023

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control, Testing the Connection for Named Credentials on ARM Host fails with following error:
Error Authentication failure, check credential properties

Following error stack is observed from <EM_INSTANCE_HOME>/em/EMGC_OMS*/sysman/log/emoms.log file:

[ACTIVE] ExecuteThread: '77' for queue:
'weblogic.kernel.Default (self-tuning)'] INFO client.TMClient logp.251 -
TMClient.performOperation() raised PerformOperationException: "ERROR: Invalid username and/or password LOG: Local Authentication Failed...Attempt PAM
authentication...PAM failed with error: Authentication failure " from agent @<Agent URL>/2022-09-07 16:09:40,153 [398::[ACTIVE] ExecuteThread: '77' for queue:
'weblogic.kernel.Default (self-tuning)'] DEBUG comm.ExceptionTranslatorlogp.251 - translating client exception
oracle.sysman.emSDK.agent.client.exception.PerformOperationException: ERROR:Invalid username and/or password LOG: Local Authentication Failed...Attempt
PAM authentication...PAM failed with error: Authentication failure

 

Cause

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In this Document
Symptoms
Cause
Solution
References

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