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OEM 13.5 When Discovering Pluggable DB: Failed To Promote Credential Change To Agent For (n) Targets (Doc ID 2949655.1)

Last updated on MAY 29, 2024

Applies to:

Enterprise Manager for Oracle Database - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control, when attempting to discover Pluggable databases and when trying to change the password the following error occurs: "Failed to promote credential change to agent for 3 targets".

But the password was changed in the database and in the OEM configurations successfully. Also, OEM shows the database down, but it's running. Apart from this, the agent is running and uploading info.

/<INSTANCE_HOME>/em/EMGC_OMS1/sysman/log/emoms.trc shows the following error message:

 This output shows that the targets have duplicated entries in the table.

Cause

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In this Document
Symptoms
Cause
Solution
References


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