My Oracle Support Banner

EM 13.5 : The Provided User ‘Sysman’ Does Not Exist in the Repository or Does Not Have the Necessary Privileges to Perform This Action (Doc ID 2954062.1)

Last updated on JUNE 08, 2023

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


In Enterprise Manager (EM) Cloud Control while trying to apply Release Update (RU) patch on OMS it fails with the following error:

[oracle@host 35262140]$ omspatcher apply
OMSPatcher Automation Tool
Copyright (c) 2017, Oracle Corporation. All rights reserved.

OMSPatcher version :
OUI version :
Running from : <OMS_HOME>
Log file location : <OMS_HOME>/cfgtoollogs/omspatcher/opatch2023-06-07_10-48-23AM_1.log

OMSPatcher log file: <OMS_HOME>/cfgtoollogs/omspatcher/35262140/omspatcher_2023-06-07_10-50-22AM_apply.log

Enter DB user name : sysman
Enter 'SYSMAN' password :
Checking if current repository database is a supported version
Current repository database version is supported
The provided user 'SYSMAN' does not exist in the repository or does not have the necessary privileges to perform this action.
Log file location: <OMS_HOME>/cfgtoollogs/omspatcher/35262140/omspatcher_2023-06-07_10-50-22AM_apply.log

Recommended actions: Please verify the error details and try again.

OMSPatcher failed with error code 231
[oracle@host 35262140]$


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.