EM 13.5 : The Provided User ‘Sysman’ Does Not Exist in the Repository or Does Not Have the Necessary Privileges to Perform This Action
(Doc ID 2954062.1)
Last updated on JUNE 08, 2023
Applies to:
Enterprise Manager Base Platform - Version 13.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
In Enterprise Manager (EM) Cloud Control while trying to apply Release Update (RU) patch on OMS it fails with the following error:
[oracle@host 35262140]$ omspatcher apply
OMSPatcher Automation Tool
Copyright (c) 2017, Oracle Corporation. All rights reserved.
OMSPatcher version : 13.9.5.13.0
OUI version : 13.9.4.0.0
Running from : <OMS_HOME>
Log file location : <OMS_HOME>/cfgtoollogs/omspatcher/opatch2023-06-07_10-48-23AM_1.log
OMSPatcher log file: <OMS_HOME>/cfgtoollogs/omspatcher/35262140/omspatcher_2023-06-07_10-50-22AM_apply.log
Enter DB user name : sysman
Enter 'SYSMAN' password :
Checking if current repository database is a supported version
Current repository database version is supported
The provided user 'SYSMAN' does not exist in the repository or does not have the necessary privileges to perform this action.
Log file location: <OMS_HOME>/cfgtoollogs/omspatcher/35262140/omspatcher_2023-06-07_10-50-22AM_apply.log
Recommended actions: Please verify the error details and try again.
OMSPatcher failed with error code 231
[oracle@host 35262140]$
Cause
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