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EM 13c: All PDBs Are Showing Down in OEM Console After Agent Upgrade (Doc ID 2971103.1)

Last updated on NOVEMBER 27, 2024

Applies to:

Enterprise Manager for Oracle Database - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

The Enterprise Manager Agent is upgraded to 13.5 from an old version. The agent upgrade was successful without any issues. But after agent upgrade, all the PDBs under that host/agent are showing status down in OEM console. All the PDBs are actually up and running on the server.

$ <Agent_Base>/agent_inst/sysman/log/gcagent.log

2023-08-28 05:16:08,207 [362:5CFEB944:GC.Executor.11 (oracle_pdb:<PDB>:Response)] INFO - Target [oracle_pdb.<PDB>] is marked as in DOWN state
2023-08-28 05:16:08,207 [362:5CFEB944] INFO - Target [oracle_pdb.<PDB>] is marked as in DOWN state
2023-08-28 05:16:08,208 [366:4E5B2F81:GC.Executor.15 (oracle_pdb:<PDB>:Response)] INFO - Target [oracle_pdb.<PDB>] is marked as in DOWN state
2023-08-28 05:16:08,208 [366:4E5B2F81] INFO - Target [oracle_pdb.<PDB>] is marked as in DOWN state
2023-08-28 05:16:08,209 [364:35040084:GC.Executor.13 (oracle_pdb:<PDB>:Response)] INFO - Target [oracle_pdb.<PDB>] is marked as in DOWN state
2023-08-28 05:16:08,209 [364:35040084] INFO - Target [oracle_pdb.<PDB>] is marked as in DOWN state
2023-08-28 05:16:08,211 [360:F874E19A:GC.Executor.9 (oracle_pdb:<PDB>:Response)] INFO - Target [oracle_pdb.<PDB>] is marked as in DOWN state

PDB status is cleared and runCollection is executed successfully. But the status is still showing UNDEFINED in below command results. The result is similar for all PDBs under this host/agent.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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