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EM 13C: Test SMTP Mail Server Failed With Error "Test failed with message: "Could not connect to <smtp_server>:<port>" (Doc ID 2973296.1)

Last updated on SEPTEMBER 14, 2023

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

 Navigate to Setup > Notifications > Mail Servers > select "Outgoing Mail (SMTP) Servers" > click on 'Test Mail Servers' given below error

Test mail server gives error smtp.host.com:port: Test failed with message: "Could not connect to smtp.host.com:port:

Test failed with message: "Could not connect to SMTP host: smtp.host.com, port: port" [SMTP Server: smtp.host.com:port, User name: <USERNAME>, Secure Connection: SSL/TLS]

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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